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How can I prevent hard water spots in my polished granite shower? Hard water deposits can build up on polished granite in a shower, leaving behind an unsightly residue. Here are suggestions for preventing those hard water deposits. If you already... Read More

Q. How can one remove hard water deposits (probably from calcium) from granite (specifically Emerald Pearl)? A. We suggest that you first try a soap film remover. It will remove not only film, but hard water deposits without damaging the polished... Read More

Q.  I have Ubatuba granite & it is filmy, looks dull & leaves water spots on it when I wipe it. How can I fix this? A. It is not the stone itself that is the problem but something on the surface of the stone. It may be a dish soap residue... Read More

Q. Should I use the enhancing sealer followed by regular water based sealer? A. No. You will want to use one or the other. If you want to enhance the colors, use an enhancing sealer.   Fred M. Hueston Chief Technical Director www.stoneandtilepros... Read More

Has the tile been sealed? It sounds as if it hasn’t been. Clean the floor thoroughly and apply several coats of a good-quality sealer. If the floor has been sealed, then it does not have enough sealer. Clean it and apply additional sealer. Read More

This cloudy-white condition is common on tiles that have been coated with an acrylic wax. Consider having the floor stripped and re-coated with a good-quality Mexican tile sealer. TIP Mexican tile is a clay product and is extremely soft and very... Read More

The best way is to seal this space with silicone or acrylic caulking. Run a bead around the perimeter of the base. When you are done with the job the caulking should easily peel off or you can leave it in place. CAUTION If you use silicone caulking... Read More

Q. The unsanded grout used for our shower states it’s not necessary to seal grout. However, I decided to but notice the grout does not bead off the grout joints as I feel it should, even after 2 coats.   A. You may be using a poor quality... Read More

There are several processes for the polishing of marble, and recrystallization is one of them. Refer to question # 17 for a complete description of this process. The safety of the process is a safe as the applicator. Be sure the marble contractors is... Read More

Q. I spilled some coffee in my tile and it won‘t come off. I tried floor cleaning solution, vinegar and water, vinegar and baking soda, watered bleach, hydrogen peroxide. Nothing seems to work. I am pretty sure it is porcelain tile. Once you... Read More